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Please select your mail program:
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When Outlook Express opens, click "Tools" from the menu, then click
"Accounts". You will see "Internet Accounts", and it will look
similar to this:
Click on the "Mail" tab. Click "Add" then click "Mail". You will get the "Internet Connection Wizard" which will guide you through setting up your e-mail. Just follow the steps:
1. Your Name: Type the name of the person or family that
will be using the e-mail. Click "Next".
2. Internet E-mail Address: Type your 3rddoor e-mail address (LoginID)@3rddoor.com
and click "Next". (You may get a message saying "The
specified e-mail address does not appear to be valid". Click "Yes".)
3. E-mail Server Names: Select "POP3" server.
Click in the "Incoming mail" box and type "mail.3rddoor.com"
(without the quotes). Click in the "Outgoing mail" box and type
"mail.3rddoor.com" (without the quotes). Click "Next".
(You may get a message or two saying "The specified server does not appear to be
valid". Click "Yes".)
4. Internet Mail Logon: Type in your password and click
"Next".
5. Friendly Name: Click "Next".
6. Choose Connection Type: Select "Connect using my
phone line". Click "Next".
7. Dial-Up Connection: Select "Use an existing dial-up
connection". Click on "3rddoor" and click "Next".
8. Congratulations: Click "Finish" and then click
"Close". Your 3rddoor e-mail account is now setup. For more
instructions on using Outlook Express, click "Help" then "Contents and
Index" from the menu.
Open Microsoft Outlook. From the menu, click "Tools" then
"Services". A box will appear that looks similar to this:
If you see "Internet mail" or "Internet E-mail", go to step no. 2. Otherwise, go to step no. 1.
1. Click "Add..." and select "Internet mail" or
"Internet E-mail". Click "OK". Go to step no. 3.
2. Click "Properties".
3. You will be on a tab that says "General". Fill out the
information that you are being asked for. You may have a tab that says
"Servers". If so, click on "Servers". If not, your mail
server information will be on the "General" tab. For both the
"Outgoing" and "Incoming" mail servers, type "mail.3rddoor.com"
(without the quotes). Type in your account name (your LoginID) and password in the
given boxes.
4. Click on the "Connection" tab. Select "I use a modem to
access my e-mail", and make sure "3rddoor" is in the "Use the
following Dial-Up Networking connection:" box. Click "OK". You
may get a message saying "The specified e-mail address does not appear to be
valid" and/or "The specified server does not appear to be a valid server
name". Click "Yes" for each message, then click "OK" again.
5. You will have to exit Microsoft Outlook before the information you entered will
take effect.
Microsoft Exchange or Windows Messaging
Open Exchange or Windows Messaging. From the menu, click "Tools" then
"Services". A box will appear that looks similar to this:
If you see "Internet mail" or "Internet E-mail", go to step no. 2. Otherwise, go to step no. 1.
1. Click "Add..." and select "Internet mail" or
"Internet E-mail". (If you do not have "Internet mail" or
"Internet E-mail", your program may not be capable of sending or receiving
e-mail over the Internet. Please call Tech Support @ 252-535-1456 for more
information). Click "OK". Go to step no. 3.
2. Click "Properties".
3. You will be on a tab that says "General". Fill out the
information that you are being asked for. You may have a tab that says
"Servers". If so, click on "Servers". If not, your mail
server information will be on the "General" tab. For both the
"Outgoing" and "Incoming" mail servers, type "mail.3rddoor.com"
(without the quotes). Type in your account name (your LoginID) and password in the
given boxes.
4. Click on the "Connection" tab. Select "I use a modem to
access my e-mail", and make sure "3rddoor" is in the "Use the
following Dial-Up Networking connection:" box. Click "OK". You
may get a message saying "The specified e-mail address does not appear to be
valid" and/or "The specified server does not appear to be a valid server
name". Click "Yes" for each message, then click "OK" again.
5. You will have to exit Exchange or Windows Messaging before the information you
entered will take effect.
Open Eudora Light. From the menu, click "Tools" then
"Options". A box will appear that looks similar to this:
1. Select the "Getting Started" category. In the
"POP account" box, type "LoginID@mail.3rddoor.com"
(without the quotes and where "LoginID" is what you were given when you signed
up). Remember, this information is case sensitive!
2. In the "Real name" box, typed in your name.
3. In the "Return address" box, type in your e-mail address, which will be
"LoginID@3rddoor.com"
(without the quotes and where "LoginID" is what you were given when you signed
up). This information is case sensitive!
4. For the "Connection Method:", select "Winsock (Network, PPP,
"SLIP)".
5. Click "OK". Eudora is now setup to send and receive e-mail with
the 3rddoor.
Other Mail Programs not listed
If you have a mail program installed on your computer that is not listed here, you may call our Technical Support Department (252) 535-1456 for help setting it up. If you would like to try setting it up yourself, look for words like "Options", "Mail", "Services", etc. to click on to get you into the setup. The most important thing to remember is that the mail servers are "mail.3rddoor.com" (without the quotes) and your account name and password needs to be typed in exactly as it was given to you. You can usually find out how to get into your mail program setup by clicking on "Help" from the menu. Several of the programs listed here are available for download free-of-charge from Microsoft's web site. Or, you can download Eudora Light from the 3rddoor's web site for free.
